What is the University of Birmingham Lettings Membership Scheme?
The University of Birmingham Lettings Membership Scheme (LMS) is an exciting new scheme for 2020, and aims to bring together landlords, lettings agents, and students in order to have a positive impact on the private sector housing market in Selly Oak. Once established, UoB Students will be encouraged to rent homes through LMS registered Landlords and Lettings agents.
I’m a landlord
How does the Lettings Membership Scheme help me?
Mission statement of University of Birmingham LMS:
To create a lettings community which has a positive impact on the private sector housing experience for University of Birmingham student. The scheme provides opportunities for Landlords and Lettings agents to gather together, share best practice, sign up to an agreed ethical charter, and connect with the work of Community Living at the University of Birmingham
How can I become a member of LMS?
To become a member of the LMS, you will need to meet the following requirements-
- You must be a member of the Midland Landlord Accreditation Scheme
- You will need to agree and accept to the the LMS Charter
- Attend regular gatherings to share experience and knowledge, and take part in Continuous Professional Development (CPD).
I’m a student
How does the LMS help me?
LMS has been created in recognition of the fact that, as a student, you might have lower levels of practical private sector housing experience, and might benefit from additional support and resources as you strike out in to the world of rental property. LMS establishes that we want better Private Sector experiences for our students, and encourages Landlords who are a part of LMS to think about not only the legal standards of operation, but also the ethical ones
To be part of the LMS, landlords must meet the following requirements-
- LMS members must be MLAS accredited
- Sign up to the LMS Charter (written in collaboration and with student representation)
- Attend regular gatherings to share experience and knowledge, and take part in Continuous Professional Development.
The four identified areas within the charter are as follows:
Be Reachable: We will keep tenants updated with current business hours, contact details and emergency contact details for out of hours support and will respond to tenants in a reasonable time frame.
Be Active: Keep tenants up to date and communicate effectively about all aspects of the tenancy within a reasonable time frame. Do our best to solve problems in a timely manner.
Be proactive with regards to regular maintenance check-ups.
Be Professional: We will treat our tenants with respect and care.
If you are unsure about what your rights are or that your feel your landlord / lettings agent is not compliant then please follow the following steps:
- In the first instance speak directly with your landlord / agent to resolve the issue, and remember to put all communication in writing via email.
- If you are unsure whether your landlord / lettings agent is acting correctly then seek advice from Community Living via firstname.lastname@example.org or 0121 414 8000 where you will be advised on the best course of action or referred to the appropriate external body for advice on your specific issue.
- If at this stage an issue is still not resolved and they are a member of the University of Birmingham Lettings Membership Scheme then we will contact them directly for resolution where possible and potentially remove them from the scheme if they have breached the LMS charter.
- All members of the LMS are required to be members of the Midland Landlord Accreditation Scheme (MLAS). As members of MLAS, they are required to sign a code of practice. If, on reflection, they are deemed to have breached this MLAS code of conduct, a complaint can be made directly to the MLAS scheme.
- To see how we would process your complaint, you can find more information in our Complaints Process Flowchart.
LMS Members List
|Date joined LMS|
|Dr Shiv Kumar Dewitt||007||14/02/2020|
|Mohammed Afzal Saleem||011||17/02/2020|