Need more information before signing up?

Jackie Spellacy, Accommodation Consultant

j.a.spellacy@bham.ac.uk

Community Living

community-living.org.uk
communityliving@contacts.bham.ac.uk
0121 414 5376

Claire Bent, Community Engagement Manager

c.e.bent@bham.ac.uk

Midland Landlord Accreditation Scheme (MLAS)

mlas.org.uk
talk@mlas.org.uk
0121 288 2008

Step 1 – Confirm that you are a member of MLAS

LMS Sign up form
I confirm that I am a member of MLAS

Step 2- Agree to the LMS Charter

Be Reachable: We will keep tenants updated with current business hours, contact details and emergency contact details for out of hours support and will respond to tenants in a reasonable timeframe.

Be Active: Keep tenants up to date and communicate effectively about all aspects of the tenancy within a reasonable time frame. Do our best to solve problems in a timely manner. Be proactive with regards to regular maintenance check-ups.

Be Professional: We will treat our tenants with respect and care.

Be Fair & Reasonable: We will seek to take in to account the perspective and needs of our tenants, responding fairly to individual circumstances and situations.

Community meetings
We will hold four community meetings every year and you will need to attend 50% in order to claim CPD points.

I agree to the Lettings Membership Scheme charter *
I accept that my details (name and company name) will be published on the Community Living website. *

Step 3 Sign up for the LMS

Please provide us with the following details so that we can register you for the LMS.
We will use the information on this form to keep you updated with LMS activities, send you your membership pack, and contact you following any complaints received. For details on how the University of Birmingham uses your personal information see our privacy notice.
Your LMS membership will be for a period of three years.